TERMS & CONDITIONS

The CONSULTANT shall be responsible for the performance of the following duties:

• Review the CLIENT's qualifications, and advise the CLIENT as to what must be done in order maximizes the CLIENT’s eligibility and ranking for immigration to Specific Country;
• Assist the CLIENT in the preparation of the profile for Specific Countries’ permanent resident applications and enable eligibility management to the CLIENT for multiple considerations for a positive outcome of the application;
• Review the CLIENT’s PROFILE and mandatory documents prior to submission of the profile of Specific Countries permanent residency application to the Specific Countries immigration authorities;
• Make written and/or oral representations to the Specific Countries’ immigration authorities, as necessary;
• The Consultant has the right to STOP or HOLD the process of any CLIENT who has not done the complete payment due to any reason whatsoever;
• The Consultant has the right to charge a Fee for new clients & existing clients who are willing to get consultation for any of the companies offerings. This fee can vary from Rs. 3000 upto Rs. 25000.

The CLIENT shall be responsible for the performance of the following duties:

• Provide valid contact information, including email, telephone, and mailing address, to the CONSULTANT, at all times during the validity of this Contract, and immediately notify the CONSULTANT of any changes in contact information;
• Follow the CONSULTANT's reasonable advice in order to maximise eligibility and ranking for immigration to Specific Country;
• Client is solely responsible to keep himself/herself updated with the status of their application as and when possible as CONSULTANT will furnish you with all the login credentials. All updates regarding Express Entry, PNP, LMIA, Job Bank, CV or any other module to be monitored by the CLIENT.
• Immediately disclose to the CONSULTANT all information related to any and all current or prior criminal charges and/or convictions, as well as any health issues that have affected or affect the CLIENT or any of his/her accompanying dependents;
• Provide all information and documents requested by the CONSULTANT and the Specific Countries immigration authorities in a timely, accurate, honest and forthright manner;
• Immediately advise the CONSULTANT if there are any changes to the CLIENT’s personal information, language proficiency, work experience, education and training, or civil status, or if the CLIENT receives a validated offer of employment in Specific Country or a certificate of nomination from a Specific Countries province or territory;
• Ensure that all educational and professional credentials claimed (the CREDENTIALS) are complete and have been obtained from an institution that is recognized and accredited by the governing body responsible for such accreditation in the country of issue or study
• Provide sufficient documentation to support all qualifications claimed, including, but not limited to, proof of language proficiency and Specific Countries equivalence of the CREDENTIALS, as advised by the CONSULTANT and/or required by the Specific Countries immigration authorities;
• Demonstrate possession of sufficient unencumbered funds so as to be able to support the CLIENT and his/her accompanying dependents upon their arrival in Specific Country, in accordance with the norms and guidelines established by Specific Countries immigration authorities;
• Immediately advise the CONSULTANT of any and all written, electronic or telephone communication received by the CLIENT from Specific Countries immigration authorities;
• Attend all interviews if called upon to do so by Specific Countries immigration authorities. The CLIENT is responsible for making all necessary travel arrangements at his or her own expense;
• Pay the Consulting & Processing Fees payable to the CONSULTANT, as set forth in the section CONSULTANT FEES. The CLIENT expressly agrees that it is the CLIENT's entire responsibility to ensure that the said fees arrive in full, in the designated currency;
• CLIENT hereby acknowledges that providing false or misleading information or documents for anything may result in being banned from Specific Country for a period of five (5) years or forever.
• CLIENT hereby acknowledges that the processing time can be up to two (2) years depending on multiple factors including but not limited to Express Entry pool, Province Nomination, LMIA requirements & other factors.
• Any client who has signed up for our services and made payment to our firm willingly accepts and understands that the Service Contract is for 12 months from the date of payment for any product like Canada PR Process, Australia PR Process, USA Visa Process, Europe Visa Process or any other countries process.

REFUNDS, PENALTIES & HOLD / STOP

• REFUND FOR THE FOLLOWING GROUNDS:

• A 100% refund is applicable only to those applicants/CLIENTs whose visa rejection was caused due to the documentation submitted to the embassy being considered inappropriate filing. (For refund consideration rejection letter from the respective embassy must be provided).

• NON-REFUNDABLE FOR THE FOLLOWING GROUNDS:

• If you sign up for the service & change your mind later and decide to withdraw.
• If you make a payment and any later decide to withdraw for any reason.
• If you do not wish to continue with our services.
• If the profile becomes ineligible or if the profile gets deleted due to any reason like age (if age increases), less or low language test results, irrelevant or invalid Work experience, not meeting minimum education level, bank show funds, etc.
• Failure to provide required documents within 60 working days, then CONSULTANT has right to place the case on temporarily hold and after temporary hold even if the CLIENT does not submit the required documents to file the application within 30 working days, then CONSULTANT has right to close the case permanently without refund.
• Failure to submit medicals by the CLIENT of himself/herself and his/her family members included in the application.
• Failure to provide a genuine police clearance certificate, which is not less than 6 months old.
• Submission of fraudulent or deceptive documents.
• Prior violation of any immigration or visa law by the CLIENT or any of his/her family members included in the application.
• If the profile is not picked up from the pool.
• Late submission of any additional documents requested by the consulate at a later stage.
• If the CLIENT fails to attend or get the required score in IELTS English/French to meet the eligibility criteria and as per the requirement of the visa process.
• In case of the visa is rejected: If the applicants fail to attend the visa interview if the applicant does not comply with the requirements of the Embassy or the consulate, and for any other factors where the consulate/Embassy authorities decline the visa for forgery, intimidation, submission of untrue records or unverifiable documents and so on.
• There would be no refund if the CLIENT abandons his/her case within 3 months from the date of registration. (Non-communication with your process consultant for a period of 3 months shall also be deemed to be abandonment). And doesn’t respond to the emails or calls made by the company for more than a month.
• Falls short to fulfil the language proficiency requirements as per the CLIENTS’ profile.
• Applicant accepts that recording voice or videos in premises of AGACS PVT LTD is unauthorized AGACS PVT LTD is free to take any legal action for an unauthorized behaviour of the applicant.
• If the applicant corresponds directly with any type of assessment body, at any time of phase until and unless the candidate is authorized or given a written grant for doing so.
• Tries to malign the name of AGACS PVT LTD in what so ever condition, which tampers the performance of AGACS PVT LTD and its reputation.
• If the candidate does not respond to the emails and calls made by AGACS PVT LTD for more than a month.
• If the applicant backs out because of personal reasons.
• If the profile is not eligible to be submitted in Express Entry, FSWP, PNP, LMIA, or any other programs offered by the immigration authorities.
• If the applicants fail to prove he/she does not have sufficient funds for settlement or maintenance for his/her relative, included in the application form.
• CLIENT understands and accepts that any education credential assessing the body’s decision is final and the CONSULTANT is not responsible for any outcome. Processing of the ECA application is the sole responsibility of the CLIENT.
• AGACS PVT LTD is not responsible for the refund of any fees or other amounts/charges that have been paid to any Assessing bodies, Immigration Authorities, Embassy/Consulate/High commission in the event of an applicant not getting approval /visa/immigration, or in case of rejection or no acceptance of his/her application at any stage by any authority. The CONSULTANT FEES only include the charges towards the services rendered by AGACS PVT LTD and do not include any application or assessing fees.
• All the mentioned terms and conditions mentioned on our website are by default applicable to all the clients who have initiated their process with our organization.
• All refund cases would be cleared in between 45-60 days to claim a refund, and the rejection letters (including the letter after re-appeal) to be produced.
• By signing/acknowledging the agreement to avail our services, CLIENT cannot withdraw AT ANY POINT during the process because of their own personal circumstances which may have changed. It is unacceptable to consider or entertain any form of settlement. As a business with heavy investments, we cannot accommodate requests for refunds once service has been provided or when any part of the process has commenced.

RESOLUTION OF DISPUTE

• That any dispute arising between the CLIENT & CONSULTANT hereto shall be referred to the sole arbitrator appointed by mutual consent of both the parties and the decision/award of such arbitrator shall be binding upon the parties hereto.

JURISDICTION

• That the Courts situated at Hyderabad, Telangana, India will have the sole and exclusive jurisdiction of deciding the issues in dispute between the parties hereto.